Crystal Clean Ice LLC – Terms of Use

Effective Date: 3/12/26

These Terms of Use govern your use of the Crystal Clean Ice LLC website and services. By accessing our website or requesting service from Crystal Clean Ice LLC, you agree to the following terms.

1. Services

Crystal Clean Ice LLC provides professional commercial ice machine services including cleaning, sanitation, preventative maintenance, repair, troubleshooting, and water filtration maintenance for commercial ice machines and related equipment.

Service appointments may be scheduled through our website, by phone, or through direct communication with our team.

2. SMS Messaging Terms

By voluntarily providing your phone number and opting in through our website forms, service agreements, or other written consent, you agree to receive SMS messages from Crystal Clean Ice LLC.

These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Technician arrival notifications
  • Service updates
  • Repair status updates
  • Billing and invoice notifications
  • Customer service responses

Message frequency may vary depending on your service schedule.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties for marketing purposes.

3. Website Use

The information provided on this website is intended to describe our services and allow customers to request service or contact our company.

Users agree not to misuse the website, attempt unauthorized access, or disrupt website functionality.

4. Payments

Invoices may be issued electronically. Payment processing may be handled through secure third-party payment providers such as Stripe or other payment processors.

5. Limitation of Liability

Crystal Clean Ice LLC performs services according to professional industry standards. We are not responsible for damages resulting from pre-existing equipment defects, manufacturer failures, or conditions beyond our control.

6. Changes to These Terms

Crystal Clean Ice LLC may update these Terms of Use from time to time. Updates will be posted on this page.

7. Contact Information

Crystal Clean Ice LLC

Phone: (443) 910-5018

Website: https://crystalcleanice.com

Email: [email protected]